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Dunlap-Kraft, A.
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Helping people embrace change in IT-enabled business transformations
Danko T., Downs D., Dunlap-Kraft A., Walkup J. IBM Journal of Research and Development 56(6): 589-597, 2012. Type: Article
How do you achieve large-scale change in a large global organization? This paper outlines how. The authors describe, in retrospect, a multilevel and multifaceted organizational change management (OCM) program approach developed within ...
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Sep 26 2013
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