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  Aaronson, Amy Add to Alert Profile  
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  Learning by doing with simulated intelligent help
Carroll J., Aaronson A. Communications of the ACM 31(9): 1064-1079, 1988.  Type: Article

This paper reports the results of a study on the usability of an on-line intelligent help facility. This facility was simulated in an environment in which users learned to use an interactive application by performing tasks with it. The...
Jun 1 1989  

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