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The social use of electronic communication at a major university
Hellerstein L. Computers and the Social Sciences1 (3-4):191-197,1985.Type:Article
Date Reviewed: Feb 1 1987

This paper reports on an interesting study of the use of computer-mediated communication systems within the computing subculture of a major university and the social behaviors reported by members of this subculture. While the methodology is far from rigorous and the findings raise more questions than are answered, the study does complement related studies in other organizational settings. Some of the study’s more interesting findings are that “heavy” users built and maintained many of their social relationships through computer-mediated communication systems; recognized themselves, in a positive fashion, to be an isolated, exclusive community within the larger university community; and, yet, were more apt than “light” users to agree with the statement that people were too dependent on computers. The paper does represent a nice addition to the growing body of literature on the sociological impacts of computing.

Reviewer:  R. Zmud Review #: CR111037
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