The authors begin by saying that any IT professional responsible for planning, implementing, managing, and supporting client/server (or networked) computing environments must stop, analyze, reorganize, and prioritize their infrastructure now.
Using data from 40 cross-industry Fortune 100 companies, the authors state they found serious latent infrastructure issues. These results showed the general organization to be basically unprepared for the exponential expansion of the networked world because of organizational problems.
The book consists of three major sections and ends with a series of questions asked most frequently by IT professionals. These sections address three areas:
issues and problems of networked computing, including the organizational structure, lack of senior technical resources, and issues with communications
how to look at the past for answers to the problems for today’s environments--study the mainframe structure of the past as a guide to many current areas
how to restructure the IT organizations for the 21st century and the “dot com” world--separate mission-critical issues from non-mission-critical issues, create an appropriate structure for the technical staff, study project management, and use cross-section teams
This is the day of data being entered once and appended as it flows throughout the organization, free data flow among platforms, and data available at multiple sites. This type of world-class infrastructure will bring everyone together.