A variety of guidelines are outlined for authors interested in developing multimedia presentations. The paper is clearly written, and gives some pointers that should be of value to authors who are not already familiar with work in the user interface field. The paper would have been of more value if it had included a more extensive reference list. For people with more user interface experience, little in the paper is new.
A few aspects of the paper trouble me. One problem is that the author indicates that the points made in the paper are based on primary and secondary research, but it is not made clear which results are based on which kind of research. Another problem is that although the author indicates that research instruments and summaries can be obtained by writing to her, I would have preferred to find more discussion of those in the paper itself. Finally, at two points in the paper, the author gives lists of questions to be asked about potential multimedia projects, and asserts something to the effect that if a certain number of the questions (for example, five out of eight) are answered “yes,” then a given conclusion can be reached. She should have supplied some justification for those assertions.