E-business extends to various technologies, including the Internet, mobile telephony, and digital television. This book addresses Internet-specific examples, but might not address a manager’s interest in “new” evolving mediums. While the topic is very interesting and the book will act as a useful guide to further reading for managers, its usefulness could be improved.
Knowledge of the provision of management tools (ways to structure thoughts and carry out tasks) is a major requirement for this book’s readers. The book also has shortcomings in specific chapters. Since potential readers of the book will already be engaged with e-business practices, chapters 1 and 2 are too long. The author could have avoided some of the details regarding definitions of e-business and its history. Moreover, the comparison between electronic data interchange (EDI) and the Internet is not valid; the applicability, cost, and system requirements are not equally defined for both cases. Finally, simply because of its age, I would suggest reducing the number of references to EDI.
Chapter 3, “How E-business Impacts the IT Manager,” is a collection of hot topics. I would have liked to see the author make the distinction between the organization’s strategy and the IT strategy, and to explicitly state that IT strategy should be in line with the organization strategy. Moreover, I think it would be a good idea to include details regarding the software development method, such as information engineering or rapid application development (RAD); provide economic guidelines, such as the Delphi method and cost benefit analysis; and describe some case studies from various fields.
Chapter 4 describes the actual innovation. However, knowledge of the application service provider (ASP) model is a prerequisite for reading the rest of the book. In addition, the concept of “business networking,” [1] one of the latest trends in the field, has not been addressed in this text.
The potential audience for this book consists of IT managers and students, particularly students of executive training, and software engineering students who are seeking the big picture.