The idea of examining the design of a computer-based training (CBT) product for the North Atlantic Treaty Organization (NATO) is attractive. However, very little is presented about the unique needs of NATO personnel or how these needs would be addressed in the design and implementation. Readers new to instructional design will find the paper of some use for its clear presentation of the processes that move a product from concept to completion. If even one of the operational tasks (listed in figure 2) had been discussed fully, the paper would have been a richer reading experience.

As with all government organizations, acronyms abound. A list of acronyms following the references would have been helpful. Some acronyms required constant back-reading and a few are not spelled out anywhere in the text. Kirkpatrick’s four levels of evaluation are outlined (p. 196), but there is neither a citation nor a reference. There is no reporting on how well the product performed when the levels of evaluation were applied. This is probably because this is a proposal--as per the title and the conclusion--and not an implementation. What remains unclear is what makes the paper a case study. It is neither a complete discussion of the concept nor a case study.